Shipping policy
Shipping Policy
Last updated: July 24,2026
1. Where We Ship
Dirty Grinds Coffee currently ships to the United States and Canada.
2. Processing Time
Orders are typically processed within [2-3] business days of purchase, excluding weekends and holidays.
3. Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on destination and order weight. Estimated delivery times:
- US: [4-5 business days]
- Canada: [7-8 business days]
Delivery times are estimates and not guaranteed; delays may occur due to carrier issues, weather, or customs (for Canadian orders).
4. Customs and Duties (Canada)
Canadian orders may be subject to customs fees, duties, or taxes upon delivery. These charges are the responsibility of the customer and are not included in your order total.
5. Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information.
6. Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us at info@dirtygrinds.com and we'll work with the carrier to resolve it.
7. Contact
Shipping questions? Reach us at info@dirtygrinds.com.