Refund policy

Refund Policy

Last updated: July 24, 2026

We want you to love your Dirty Grinds order. Because our products are food and consumable items, please review our policy below.

1. Final Sale on Consumables

Due to the nature of coffee, coffee additives, and supplement products, all sales of consumable items are final. We do not accept returns or exchanges on opened or unopened food/beverage products, except as required by law or outlined below.

2. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at info@dirtygrinds.com with your order number and a photo of the issue. We'll make it right with a replacement or refund at our discretion.

3. Non-Consumable Merchandise

For any non-food merchandise (apparel, drinkware, etc.), returns are accepted within [X] days of delivery, provided items are unused and in original packaging. Customer is responsible for return shipping unless the item arrived damaged or defective.

4. Refund Processing

Approved refunds are issued to your original payment method within 5–10 business days.

5. Contact

Questions about an order? Reach us at info@dirtygrinds.com.